Zone Medical Assistant

Job purpose:

The Zone Medical Assistant role supports the Zone Medical Lead to co-ordinates the Zone brand relevant medical activities namely setting up & championing a Medical Strategic plan, supporting with administrative tasks related to HCP relevant engagements, supporting to set up differentiated & superiority claims assessments under the guidance of the Zone Medical Lead, and delivery of any key initiatives identified for other brands as would be relevant to VN.
The Zone Medical Assistant will:
• Support the Medical Affairs Lead for the overall brand and business goals.
• Support the brand approach for medical value creation across teams, ensuring clear priorities are defined at a local VN level to support the activation plans.
• Support the evidence generation/claims projects for the brands they are responsible for.
• Co-ordinate the medical events, HCP/consumer education activities locally in Vietnam for the key brands.
• Support in implementing value-added processes, best practices and tools to increase efficiency and contribute to the operational excellence of Medical Affairs.
• Foster an environment/culture of learning and sharing of best practice within the team.

Accountabilities:

The Zone Medical assistant will:
Support Medical Strategy Plan:
• Support the zone brand medical strategy for key VN brands.
• Support the brand medical value creation in VN, ensuring clear priorities are defined at a local level.

• Support for developing insights / anticipating trends, identified & executing on science inspired innovation opportunities (claim enhancement, product development, life cycle management, medical evaluation of BD opportunities, local switch opportunities), scientific endorsement & stakeholder management, risk mitigation under the supervision of the Zone Medical leads.
• Support with the co-ordination for innovative and inclusive medical events (ISPs, Ad boards, patient educations activities) across zone.
• Support in developing effective HCPs/HCOs engagements and interactions for medical-scientific activities through digital activity dashboard.
• Foster an environment/culture of learning and sharing of best practice within the team.

Innovation
• Provide support on scientific intelligence and support evaluation of new products for the allocated brands across zone.
• Support local collaboration for effective innovation plan as per business needs under the supervision of the Zone Medical Leads.
• Support product optimization strategies as per business goals.

Evidence Generation/ Claims
• Support the development of real-world data and analytics capabilities and utilization, and lead in applying advanced methodologies and tools to generate novel insights and actions.
• Support the processing of the clinical data of the medical projects and support in the elaboration and/or the evaluation of their publication.
• Support with execution of RWE studies; effectively communicate the findings and study results to internal stakeholders for VN market, under the supervision of the Zone Medical Leads.

SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTS

Education
• Pharmacist, Medical Doctor, or equivalent with minimum 2 years’ experience

Required knowledge and/or experience
• Excellent understanding of the consumer healthcare and pharmaceutical industry, drug development environment, and R&D processes and objectives
• Knowledge of the local Consumer Health environment (regulatory, regional Industry Associations, Public & Government affairs) would be an advantage
• Understanding consumer healthcare regulations and requirements, Health Authorities regulations and ability to evaluate impact of those regulations within the drug development environment and to lead discussions of the requirements and its impacts within submission teams.
• Demonstrated success in partnering and influencing across a matrix environment with exceptional executive communication skills.
Language skills
• Fluent spoken and written English and Vietnamese
Cultural traits / P2W Behavior
• Push to go beyond the level we have operated until now: constantly challenge the status quo focusing on the priorities that will deliver the best outcomes and letting go what won’t: be intolerant to mediocracy, believe we can and must do better and aim at higher but never at the expenses of our values and judgment.
• Put the interest of the organization ahead of own of those of his or her team: consider both short and long term impact of decisions; puts collective and global goals above individual or local goals; share resources and capabilities with those with the greatest need and impact; enable decision making at appropriate level
• Act in the interest of our patients and customers: actively engage with customers to know their current and future needs; brings an external perspective into decisions
• Take action and don’t wait to be told what to do: take smart and informed best bets with the information at hand and anticipate the consequences of her/his actions; use personal judgement and others’ advice to make bold and impactful decisions which move us forward
• Role model our 4 values: teamwork, integrity, respect, courage

Required Leadership Competencies
• Strategic Thinking - ability to evaluate relevant areas of operation, formulate objectives and set priorities in a contextually relevant way, and develop plans consistent with long-term organizational interests

• Business Acumen – Ability to effectively use economic, financial, market, stakeholder, and industry-specific indicators to fully understand and improve business results
• Judgement- The ability to draw logical conclusions based on acquired information and
analytical rigor in problem-solving, the ability to make effective decisions even when information is ambiguous or incomplete
• Interpersonal relationships - treating others with courtesy, sensitivity, and respect.
• Change Leadership - The ability to demonstrate support and drive for innovation and organizational transformation
• Personal Leadership - Personal leadership translates into courage, choice, and commitment through the pursuit of excellence, trust, and accountability. Ability to put patient, stakeholder, and organizational interests above personal interests
• Learning Agility – Ability to navigate first time/unfamiliar situations effectively by extrapolating from other areas of expertise and knowledge. Ability to continuously improve and develop self