• Work with each regional head and plan for long term recruitment strategy
• Oversee/review resource requirements across the portfolio of studies/projects within a client and communicate with Sr. Management at Parexel
• Collaborate with Project Management Office and Project Quality Lead to oversee/calculate KPI/Metrics for account
• Oversee/review financial score of an account and generate summary table
• Facilitate “Lessons Learned” after project completion and determines improvement opportunities within the Account
• Have regular meetings with direct reports and staff within an account
• Attend regular account oversight client meetings (such as weekly meetings, monthly functional management team meetings, quarterly operational management team meetings, bi-yearly executive steering committee meetings, etc.)

Quality Management & Compliance

• Ensure direct reports meet departmental and project productivity and quality metrics by efficient execution of activities
• Develop team to independent data collection for KPIs, Metrics, dashboards as applicable
• Lead reviews of role specific training curricula – as applicable
• Contribute to Parexel process documents authoring or reviewing
• Maintain a working knowledge of, and assure compliance with, applicable ICH Guidelines, Good Clinical Practices, Regulatory Agency requirements and Parexel processes
• Check quality of team deliverables and proper remedial action

Financial & Resource Management

• Ensure proper resourcing of team
• Proactively plan and support financial excellence
• Drive team compliance and proper execution of financial reviews
• Provide feedback on team financials and resourcing through collaboration with Subject Matter Experts

Initiatives & Business Development

• Lead and/or Contribute to initiatives that requires cross functional collaborations
• Lead and/or Contribute to bid pursuit activities by supporting team and/or attending bid pursuit opportunities
• Lead and/or Participate in Parexel and department system/standards improvement activities

General Activities

• Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced, and objective manner
• Complete routine administrative tasks in a timely manner (e.g. timesheets, metrics, travel expense claims)

Skills:

The Manager, Data Management position at Parexel requires a diverse skill set across three main categories: Leadership, Personnel Management, and Business Operations.

Leadership Skills:

• Building and leading global (virtual) teams with authority
• Strong negotiation and organizational skills
• Excellent analytical and problem-solving skills
• Excellent communication skills with a diplomatic approach: keen sense of inclusion for colleagues and clients of all backgrounds and perspectives
• Strong ability to manage multiple and varied tasks with enthusiasm, prioritize workload with attention to detail
• Effective time management to meet objectives
• Demonstrated proactive thought process to minimize and mitigate risk
• Ability to conduct root cause analysis cross-functionally in business problem solving and process improvement development
• Ability to make appropriate decisions in ambiguous situations

Personnel Skills:

• Excellent interpersonal, oral, and written communication skills
• Ability to gain trust and confidence with a variety of clients as well as within Parexel
• Excellent learning ability
• Strong managerial courage, resilience, and ability to adjust to a rapidly changing environment
• Excellent presentation skills (internal and external presentations)
• Work with integrity
• Competent in written and oral English and local language (as applicable)
• Ability to travel as required

Business Operations Skills:

• Experience with one or more EDC platforms (Rave, Inform, Datalabs, etc.)
• Strong commitment to Quality
• Understanding of GDO tasks, specifically within Data Management and Database Programming, regulatory requirements, and data standards
• Ability to identify any bottlenecks during operational processes and bring to the attention of the senior management team at Parexel while, in tandem, providing the client with potential solutions
• Work with clients to finalize Key Performance Indicators (KPIs)/metrics
• Maintain maximum utilization of self and team
• Manage team compliance to SOPs